Ignoring bad behavior is costing you time, talent, and treasure.

There are 2 fears that drive the behavior of private practice attorneys: that of not making enough money and of making a mistake.

These fears, coupled with a penchant for conflict avoidance, are the enemies of success. New originations are vital for firm growth, but if the originator’s efforts cause collateral damage in the form of bullying colleagues, non-compliance of rules, or an unwillingness to collaborate, the benefit of new revenue is easily eclipsed by the cost of tolerating bad behavior.

Attrition of lawyers and staff, unwarranted discounts, missed opportunities, and a culture filled with constant anxiety all minimize the gains of new client acquisition.

In this case, conflict itself is not the enemy of success, it is the avoidance of managing said conflict that can sink even the most well-intentioned firm. Addressing conflict in a productive manner identifies the behavior, quantifies the cost, weighs the good vs. the bad, and sets resolution-oriented expectations that are non-negotiable.

We help firms all over the country address these delicate situations in a respectful and decisive manner in order to create better environments, more profitable opportunities, and a healthier bottom line.

What have we been able to do for our clients?

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