Operational inefficiency is the silent killer of law firm profitability, client satisfaction, and morale. Budgeting, establishing standard operating procedures (SOPs), and enforcing accountability are essential to an organization's health and sustainability, yet remain elusive for most law firms. 

 

Some common operational challenges in law firms are:

• Unclear processes

• Poor knowledge management

• Underutilized tech tools

• Ineffective (or non-existent) delegation

• Disorganized staffing

• Decision-making bottlenecks

• Reactive budgeting

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​A solid operational foundation is predicated upon the willingness of attorneys and staff to comply with systems and policies. We partner with your firm to ensure buy-in necessary for full compliance. 

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Engagements include strategic plan design and implementation, management training for attorneys and staff, change management, systems for accountability, oversight of administrative and operational management, and more. We are often on retainer with firms to provide strategic support around addressing their operational and administrative challenges.