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Billing Hygiene

The hourly billing model can feel like the bane of every private practice attorney's existence. Busy lawyers are often multi-tasking, moving from matter to matter and client to client. Even though your lawyers are working long days, their billing often doesn't reflect it. The struggle is real, and poor billing hygiene eventually erodes profitability and trust.

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Some of the worst offenders of bad billing habits are:

  • Block billing

  • Under-describing/undervaluing real work

  • Time dumping at month-end

  • Writing off too much time or applying arbitrary discounts 

  • Churning files or padding to hit minimums

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If your lawyers are inconsistent about their billing, we have the solution. Our engagements include workshops on the business of law/billing hygiene best practices, coaching, and the design of systems and processes to support more efficient billing and collections.

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